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FREQUENTLY ASKED QUESTION

FREQUENTLY ASKED QUESTIONS

  • HOW DO I REQUEST AN ATLAS FOR MEN CATALOGUE?

    You can request the latest catalogue from our customer service team by:

    Email: go to the 'Contact Us' section of our website
    Telephone – 0333 336 0852
    By post: Atlas For Men, PO Box 9303, RINGWOOD, BH24 9GE

  • WHAT IS A PROMO CODE AND WHAT CAN I USE IT FOR?

    Promo codes are exclusively for Atlas for Men customers and provide you with certain advantages according to our current offer (e.g. free gift, free delivery, surprise gift etc.)

  • HOW CAN I PAY FOR MY ORDER?

    You can pay for your order:

    - By bank card directly online via our website: Mastercard or Visa. Payment is secure thanks to a Secure Socket Layer encryption which guarantees a high level of protection.
    - Coming soon: PayPal and Amazon pay.

  • HOW CAN I UPDATE MY ADDRESS?

    - Login to your customer account online and click on the « Manage my personal details” section to modify your address.
    - When you confirm your order, you can update your address when you get to the “Delivery” step.

  • HOW DO I CONTACT ATLAS FOR MEN CUSTOMER SERVICE TEAM?

    You can get in touch with us by:
    - Email: go to the 'Contact Us' section of our website
    - Telephone – to place an order: 0870 631 5429 (calls cost 13p/minute + phone company access charge)
    - Telephone – for enquiries regarding your order: 0333 336 0852
    - From Monday to Saturday – 8am to 8pm and Sunday – 10am to 4pm. - By post: Atlas For Men, PO Box 9303, RINGWOOD, BH24 9GE

  • HOW CAN I EXCHANGE AN ITEM OR OBTAIN A REFUND?

    If you would like to exchange your item or obtain a refund, you will find all of the information you need in article 14 of our Terms & Conditions.

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